Which email and messaging platforms does Project Insight support?

Project Insight supports intake from Slack, Outlook, Gmail, and Microsoft Teams. You can convert messages and emails from these platforms directly into tasks or issues with attachments and context.

Can I create tasks from emails with attachments and metadata?

Yes. When you create a task or issue from Outlook or Gmail, Project Insight captures attachments, inline images, sender, subject, and a reference back to the original thread.

Does Project Insight map fields when creating work from Slack or email?

Yes. You can use templates and field mapping to set the project, assignee, due date, priority, and custom fields at creation time.

Can I reply by email to update a task or issue?

Yes. Reply-by-email appends your response to the task or issue conversation, keeping work history centralized.

How does Project Insight keep requests visible across chat and email?

All chat- and email-originated items are centralized in Project Insight, giving you a unified intake view for assignment, prioritization, and reporting.

Turn emails and messages into trackable work.

Convert conversations from Slack, Outlook, Gmail, and Teams into tasks or issues with a click. Keep assignments out of the inbox and inside Project Insight where they can be prioritized, scheduled, and reported on.

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Work more efficiently

Automatically create tasks or issues directly from email.

Create work from Outlook and Gmail with one click.
Include attachments and inline images for full context.
Auto capture sender, subject, and thread link back to the original message.
Map to project, assignee, due date, priority, and custom fields.
Reply by email to add comments back to the task or issue.

Reduce risk

Speed up communication processes.

Convert Slack messages into tasks, issues, or follow ups without retyping.
Push work from Teams channels into Project Insight for assignment and tracking.
Centralize requests from chat and email in one place for visibility.
Notify teams automatically so nothing gets lost in threads.
Store message context and files with the work item for better collaboration.

What sets Project Insight apart from other tools?

Reply to update. Update tasks by replying to email. No extra logins.
Keep the full thread. Attachments, images, sender, and thread link are preserved.
Smart intake. Apply templates and field mapping at creation.
One central view. Requests from email, chat, and PI flow into one queue.
Adoption made easy. Teams keep working in Outlook, Gmail, Slack, and Teams while PI syncs.

Project Insight Email Integrations Differentiators