Fisayo Folarin has built a reputation for being someone you can count on. Whether leading digital banking projects in Nigeria or driving SaaS implementations in Canada, her superpower is reliability combined with a deep commitment to transparency, communication, and continuous & curious learning.
In this episode of Wear Your Cape to Work, Trina and Mathew talk with Fisayo about what it takes to restart your career in a new country, why project managers must be both curious and courageous, and how she helps teams achieve “100% efficiency” by asking the right questions and translating priorities between stakeholders.
Fisayo’s story is one of transformation from starting out in customer service to becoming a trusted coach and delivery expert in tech, fintech, and SaaS.
Episode Highlights
• Fisayo’s transition from customer service to project analyst before learning Excel
• Restarting her project management career after relocating from Nigeria to Canada
• Four key skills every project manager should build:
– Curiosity to understand the “why”
– Transparency about what you know and don’t know
– Communication that is clear and effective
– Willingness to continuously grow your skills
• Differences between projects in credit unions vs. commercial banks
• What “100% efficiency” looks like in project delivery
• How to clearly communicate scope, customization, and timelines to clients
• The role of emotional intelligence in successful project management
• How to balance what’s working with areas that need change
• Coaching others to define their own ways of working
• Fisayo’s project superpowers: reliability, transparency, and alignment
🔗 Connect with Fisayo: / fisayofolarin
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